PRIVACY POLICY

Privacy Policy

This Privacy Policy describes how KAVEN LTD (operating as ROYL) collects, uses, and discloses your personal information when you visit or make a purchase from roylstore.com (the "Site").

1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This may include:
- Name and surname
- Email address
- Physical shipping and billing address
- Phone number
- Payment information (processed securely via third-party gateways)
- Browser and device data, and navigation behavior on the store

2. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders, including shipping and handling returns.
- Communicate with you regarding your order status or customer support inquiries.
- Screen our orders for potential risk or fraud.
- Improve our store’s functionality and personalize your shopping experience.

3. Sharing Your Personal Information
We share your personal information with trusted third-party service providers to help us operate our business. These include:
- Shipping carriers (e.g., UPS, FedEx, DHL, Omgo Express) to deliver your package.
- Payment gateways (e.g., Stripe, Tap, PayPal) to process your payment securely.
These third parties are contractually obligated to use your data only for the purpose of fulfilling their services and are not permitted to use it for any other purpose.

4. Data Protection and GDPR Compliance
We take data protection seriously and comply with the UK General Data Protection Regulation (UK GDPR). We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You can also unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails.

6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@roylstore.com or by mail using the details provided below:

KAVEN LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom