SHIPPING POLICY

Shipping Policy

Last updated: October 23, 2026

1. Order Processing Time
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. 
- Standard Processing: 3 business days
- Estimated Delivery Time: Up to 15 business days after processing, depending on carrier availability and your location.

3. Shipping Carriers and Origins
We ship globally from multiple strategic locations, including the United States, China, the United Kingdom, and the UAE, to ensure efficient delivery. We partner with trusted international carriers, including UPS, FedEx, DHL, and Omgo Express. The specific carrier for your order will be determined based on your shipping destination and product availability.

4. International Shipping
We offer international shipping to many countries. Shipping rates, thresholds for free shipping, and delivery times vary by region and will be clearly noted at checkout. Please note that your order may be subject to import duties and taxes, which are the responsibility of the recipient.

5. Order Tracking
You will receive a shipping confirmation email with a tracking link as soon as your order leaves our facility. You can use this link to monitor the status of your delivery.

6. Delayed Shipments
If a delay occurs due to carrier issues or customs, we will keep you informed and work with the carrier to ensure your order arrives as quickly as possible. 

7. Contact Us
For any questions regarding your shipment, please contact us at:
- Email: support@roylstore.com
- Company: KAVEN LTD